SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Recipes for Diabetes-Weight Loss-Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://recipehealthyfood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks awesome! Still not tested! Super delivery very quickly! All perfect!
Good pump. It's loaded. It does not shake very quickly, but for water you drink a cup enough. The button 0,3 shakes 0,25, and 0,5 respectively 0,45 The quality is excellent
Thank you! While it works!
Object ok. Slow shipment
not try yet
Everything works, but loud, swings not fast
Great pump! Swings as stated. Functions perform. Sent quickly. Delivered three weeks. I'll order another one. Recommend!
Ordered 09.06, received 03.07, in G. electrostal m. o, brought the courier snack, charged and cut off a piece of tube, to approve for 5L bottle, everything works
Отличный насос! Качает как заявлено. Функции выполняет. Отправили быстро. Доставили 4 недели СДЭК. Заказываю уже второй. Рекомендую!
En Perfecto estado. Lo único es que no se aprecia cuando uno lo compra, es que la boquilla de la bomba es de plástico
Excellent and convenient in the household goods. All connected without problems. Selicon tube. While working, as will be further informed.
Sehr schneller Versand , super Ware , wie beschrieben . So macht bestellen Spaß.
Goods delivered Courier Charged and tried everything works Before LGO could not suck water on the hose gdeto with 5 or 6 times from the button 1 liter True, the goods were not tracked
All Super! The pump on one charge flow is 5 butlіv water on 19 liters. Uncle salesman. All recommend!!!!
Great thing! The children are delighted. The volume of water is 0.3l, 0,5 and 1L. You can turn off when you fill the desired volume
все прешло но пока еще не проверял
Works fine, by hand, of course, you can make a little noise, but since it was bought from Leni, then will go!!!
Товар соответствует описанию. Несмотря на сильно помятую упаковку насос не сломан и работает. Доставка до Иркутска 1 месяц. Заборный шланг маленького диаметра и мягкий, по этому: в полупустую бутылку сложно запихать (не тонет) и качает не очень быстро. В остальном всё в норме.