We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything as promised!
Excellent product. I recommend compressing the coffee well to make it work better.
Did a good job, little bit pressure to close the needle but not hard. The water stay in the capsule so when need to clean the coffee is wet and to be filter so you can throw the leftover from capsule. I am satisfied
Works. The workmanship is good. The expediency of removal is not clear yet.
Works of course my machine, and suddenly I can grind my coffee, I love
The cápsu are great. They come in perfect condition and work beautifully!
Super satisfied with the store but i had to return the product didn't work well a pity because i liked it very much
Arrived in 20 days. In addition to capsule, the measuring cup, a small dental brushes and instructions in English. Despite being fully compatabile, being the description, with the Mini Me you do slightly effort to turn down the lid, while allineandola milimetre. The coffee is not full-bodied as with the capsule already packed, maybe try with other blend. The silicone lid looks not adhere very well, in fact I noticed small water leaks from portacapsule. For the price you paid hoped better, however very useful.
The order went to nizhny novgorod in just a week. Packing and packaging is normal, the quality of the goods at the height! Coffee to cook tried, it turns out tasty and with promised foam. Seller recommend!
Perfect and super fast. Recommend
Of very good quality, the price is justified. Coffee is perfect
A new capsule works well. But the lid of the coffee maker is now more difficult to close. Apparently the thickness of the silicone plug is a little more. I don't think it's critical.
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