SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Recipes for Diabetes-Weight Loss-Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://recipehealthyfood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Excellent, exceeded expectations
The goods are of excellent quality. The store quickly sent the order. I advise you to buy. Health and prosperity to the seller!
Очень хороший термос. Держит тепло. Спасибо продавцу очень тщательно упаковал, нет ни одной мятинки. Буду заказывать ещё меньшим объёмом.
Very cool packed: large box, and it is small factory. The product itself inside the factory box is packed in foamed polypropylene and a transparent bag and for reliability everything is fixed on tape: this is the best packaging of those that have been met. Delivery to the nearest issue by DPD. The lid, bottom and handle are made of plastic with stainless steel transient elements. Volume and a half litres. This is not the first such thermos from heaven. At first glance, the stainless steel has a different composition, seems lighter and sounds different when tapping. MG logo No, only paper sticker. The Thermos (from another supplier), where the logo was painted with paint: Quickly peel off in the place where it appeared from the case. IMHO, brand things are trapped with reputation and leblam-Lok. From what it is likely to conclude that it is not the original mg. However, like the previous one, but the characteristics of me quite arranged: After a day the boiling water is still hot. After the tests I will try to supplement the review...
The product sent 09.03.2020 received 04.05.2020 (Kharkiv) I have no claims. Thank you.
Happy with the purchase. Came in 2 weeks
PERFECT PACKAGING, FAST SHIPPING, PFODUCT EXACTLY AS SHOWN!
Muito eficaz
Very long chose thermoses on Ali, as a result, I decided to take this brand and this store because other sellers have a large percentage of marriage from-for cheap packing: in consequence, the thermoses come crumpled... But fortunately, this seller sent a thermos qualitatively in 4 layers of navel. The temperature at 12 hours keeps, the tea is hot but clearly already with heat loss. But as a thermos he came to me, I recommend!
14 hours. A liter can got in. Thermos good. Advise. Three weeks lay at customs in Novosibirsk, and as a whole delivery of norms.
Terrific ~^^
I received as well as ordered a liter thermos from stainless steel. He has an absolutely hermetic cork with a silicone gasket, will not shed under any circumstances. In addition, it turned out that the lid is a thermo-insulating two-layer Cup. I didn't even expect it. For use in winter is ideal. Thank you!!!
The bottle and excellent, liked, thank you.
Great thermos. Fast shipping. Quality will check later