SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Recipes for Diabetes-Weight Loss-Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://recipehealthyfood.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Brand Name:MeyJig
A container of excellent quality. Durable plastic without smell. Latches hold tight. Good quality sealing gum. Valve for heating in the microwave. After washing in the dishwasher, nothing was deformed! In the handbag is placed and another small container remains place.
Как в описании
Заказ пришёл быстро до Балашихи,упакован супер,очень хороший размер не маленький и не громоздкий,милая сумочка,цвет как на фото.контейнер без запаха плотный пластик,слабая резинка,вода протекает(течёт струйкой)по герметичности слабоват,думаю только для 2 блюд.сумка с сильным запахом.в целом покупкой довольна
I haven't tried it yet, but it looks good.
Very roomy lunch box. It closes tightly.
There were defects and broken lid handle, opened dispute, the sender no problem agreed to the settlement
Good plastic and volume, worth your money.
Very good lunch box, closed hermetically, roomy. The bag inside is completely in a thermal insulation coating. The truth of the bag in the photo seems more than in reality, but everything is placed, even two more small containers on top. The order came very quickly.
Контейнер просто отличный, такой как я хотела. Очень удобный и не большой)
Great set! The bag looks a little cheaper than the photo and smells very much.
The container is great. The liquid does not leak through the closed lid. Inside a small box with a separate lid, which will not allow everything to be mixed up on the road. I am very pleased with the purchase. All very high quality packed-The road was carried without damage. Recommend!
Love this lunch box!! Fast shipping. Exactly like the description. Love the size of it, comparing the one i used; this one has more space for the amount of food I wanna carry. And it includes the small container inside, but I took it out and put fruit.
this is a really good one I'm glad I did order it. Completely microwavable. The best thing I like about this one you can take out the compartment so that you can have Hot Stuff heated separate and cold stuff in the little one staying cold
The goods are not received
Very high quality and cool, durable. Medium size, just perfect
Great tupper and bag I love it. And super fast in 10 days I had him at home.
One of the best of my Ali orders.
Lovely, easy to close and open, fits in my lunch bag Easy to clean
Compact lunchbox. Liquid wear did not try, in-the rest perfectly copes with the main function. You can warm up in the microwave.