We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Идеально! Заказала сначала чёрные, но потом передумала, и продавец любезно согласился. Ответив сразу. Приборы просто огонь!
The goods as in the description, came well packed within a week! Thank you very much to the store!
Very quickly delivered. Each device is packed separately. The quality is very good, the devices are heavy.
Столовые приборы отличные! Пришли быстро, хорошего качества.
I was very happily surprised with how fast the goods came! The utensils came individually packaged and feel very weighty/well made. The only thing was that the forks came a little bent (no biggie can bend them back) and there was a dent on one of the forks (see photos attached). Hopefully the store can do something about it (e.g. send a replacement fork) because then it would be absolutely perfect!!!
Все отлично, 1 набор заказала не в этом магазине(шло больше месяца). 2 -ой, заказала тут, пришло все целое, без царапин, хорошо упаковано и самое главное-очень быстро (дней 10). Спасибо)
On August 2, I paid for the order and on August 6 I already brought the courier home. The devices are beautiful and match the description. The only thing in the photo they look more miniature, live larger, I was surprised even, but they look stylish. Let's see how long they will last. The store answered questions for a long time, not particularly sociable, but sent everything quickly and I'm happy.
I really liked the devices) I do not know how to practice, but now I'm very pleased! All devices came in individual packaging
Delivered in 3 days, to the door, the goods are well packed, the devices are excellent take the second set, dishwashers are not afraid
Great store, 5 star responsive seller!
Delivered to Mo quickly. Quality at first glance is good, each device is packed in a separate polyethylene cover. I do not know what will happen to them after washing in the dishwasher, but while the purchase is satisfied.
Cutlery are very beautiful. There are no scratches, only a little Krivo painted, but it is not very visible. Super fast came in just 5 days, do not smell, well packed. I will order more
Приборы просто супер. Доставка прямо домой и очень быстрая .
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