We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly came the order, everything works!!
super apparaat echt een aanrader
Good value for the price
Great thing, but I didn't burn the sawdust right away, I tried to burn it with paper and I got a taste of paper, but for the second time it turned out, I put more chips! Taste and smell for an amateur, but I liked it! The order received very quickly, thank you to the store and delivery!
Corresponds to the description. The top cover is easily removed. And it seems like it's completely metal. The lower part is plastic/metal. When working slightly vibrates due to the imbalance of the fan. To work, you need 2 AA batteries (not included). In the kit: a hose, a nozzle for a hose, two additional nets (+ 1 in the device itself), brush for cleaning, screwdriver (to change the grids), instruction, bag with a sliver. Ignite the chip better with the engine on, so it will instantly light up. For 5 min, the dishes received a smoked smell, but not a taste. I will continue to ecpername. To Peter, the delivery took exactly 2 days.
good store and fast shipping
Arrived quickly and without damage. Works fine, thanks!
received in 2 weeks. opened and looks like its working fine and quality is ok for the price.
Shipping fast. Today I got this sucker. Right at work, in the bag "buried" a chip of squid... The taste is palpable, the smell is there, even a little color acquired my squid))) I'm happy. On the weekend in the store for a few different! Thank you store!
Recieved in good conditins and very fast.. Thanks..
Came within a month working great
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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